Home IT Support Visits
Need us to come out to your home and help with a problem? See more information below!
What services does our Home IT Support Visit cover?
Home IT Support Visit
Our home IT support service offers you the best of our computer support service right at your doorstep! We can come to your home to provide physical support with any computer related questions you may have. If your device requires a repair we also offer a limited amount of on-site repair services too!
What we can cover during the visit
Desktop Repairs & Support
Setup new Desktop Computers
Software Support & Upgrades
Hardware Upgrades & Repairs
Hard Drive & Solid State Drive Replacements and Upgrades
Dust Removal & Cleanups
Wifi & Graphics Card Installations
Laptop Repairs & Support
Setup new Laptop Computers
Cracked Screen Replacements
Software Support & Upgrades
Hard Drive & Solid State Drive Replacements and Upgrades
Ram Upgrades
Dust Removal & Cleanups
Hourly for Ad-hoc support
We charge an hourly rate for our home IT support service to keep costs low, we also like to get the job done quickly and efficiently to avoid paying for un-used time.
Depending on the location we may also need to charge a callout charge to cover our travel costs and will inform you about this when you get in touch
MacOS Software Support
MacOS System Repairs
MacOS Re-Installations
MacOS Servicing / Speedup
Software Recommendations
We currently only offer MacOS software support at this time and currently do not offer physical repairs.
Windows Repairs & Servicing
Windows System Repairs
Windows Re-installations
Windows Upgrades
Windows Servicing / Speedup
Software Recommendations
Virus Removals
WiFi & Home Networks
Setup new wireless routers and networking equipment
Improve WiFi signal strength in the home
Assist with connecting devices to WiFi networks
Diagnose faults with internet problems
Recommend new internet providers
Setup new devices & Transfer Data
Bought a new shiny computer or device and need some help with setting it up? We can setup and transfer all of your old existing data to your new device right in your home.
We can also assist with setting up applications and software to work exactly like they did on your previous device too!
Printer Installations & Setup
Installation & Setup of new printers
Connect printers to WiFi Network
Setup Printers to Computers or Laptops
Assist with installing ink cartridges and replacing paper
We do not offer physical printer repairs or servicing.
Questions about a service not listed
It's common that our clients ask for a service that isn't shown on our website, however please don't worry as we cannot list everything that we cover.
If you have a question about something else please still get in touch using the contact button below and we will look forward to answering your query.
Our Process
How our Repair service works
Check out below on how we operate our repair service, from getting booked in to the diagnostics process to returning your device

Booking Process
You will need to drop or post your device into us, we will then book you in for a day to bring it into our repair center
Diagnostic Process
Once we have your device we will diagnose the fault and then give you an email or call with a repair cost and cause of the issue

Repair Process
If you are happy to proceed with the repair, depending on the issue we may need up to 2 – 3 days to repair your device.

Return Process
Once we have repaired your device, an invoice will be sent to your given email address and your device will be ready for collection!
Debit & Credit Cards Accepted
We accept all major debit and credit cards. After the work has been completed we will send you an invoice which you can securely pay online or by making a direct bank transfer if preferred to the details on the invoice.
All of our pricing includes VAT which will be added onto the invoice.